Question 1

How long is production time ?

Accepted Answer

Production time is listed in each item description and varies depending on the item. 
Most items ship within 1-2 weeks, some ship within 2-4 and a few ship 3-6 weeks. 
In all cases, once shipped you’ll receive an email with tracking number.

Question 2

Can I customize my order ?

Accepted Answer

We do not offer customization at the moment, although some products have personalization options.

Question 3

Can I make or ship my own fabric ?

Accepted Answer

If you are a DIY'er and would like to make your own creations, you can purchase our designs in Fabric By The Yard here. The fabric selection is vary diverse, choose the right material for your decor project.

Question 4

What is your return policy ?

Accepted Answer

All products are printed to order and as such cannot be cancelled, retuned or exchanged. To read the full return policy, please see here.

Question 5

Do you offer Rush Service ?

Accepted Answer

At the moment rush services are not available. Please refer to each product description for production time.

Question 6

What is your shipping policy ?

Accepted Answer

Orders ship as soon as possible to the address as listed during checkout. 
Please note some items may arrive separately. 
Once shipped you’ll receive an email with tracking number.

Question 7

Can I track my order ?

Accepted Answer

Yes. All orders ship with tracking. Once shipped you’ll receive an email with tracking number.

Question 8

Do you ship International ?

Accepted Answer

Due to COVID related restrictions in some countries, shipping has been restricted for the time being. If you need additional info feel free to contact us at any time.

Question 9

What is your privacy policy ?

Accepted Answer

As a small privately owned business, I do NOT:
sell the contact list or any other lists !
share clients information !
have internet or web partners that sell your information !
If you have any further concerns about security, please read the full terms of service, here.

Question 10

I still need help what do I do ?

Accepted Answer

You can send a chat message from any page on the website.
 
* Hours are Mon-Fri 10am-6pm Central Standard Time. We try to replay ASAP during the business week.

Bespoke bedding

Bespoke bath

MADE IN USA

US SHIP FREE $50 +

NO SALES TAX (exc. TX)

Frequently Asked Questions